Charles Products Inc.
Website Privacy Policy
Last modified: February 7th, 2019
Introduction
We respect your privacy and are committed to protecting it through our compliance with this Policy. This Policy describes the types of information we may collect from you or that you may provide when you visit the website www.charlesproducts.com (our "Website") and our practices for collecting, using, maintaining, protecting and disclosing that information.
This Policy applies to any information that we collect on the Website, including any information in any emails, posts, texts and other electronic messages between you and the Website and any information about you transferred to the Website from other websites. This Policy does not apply to any other information that we collect by any other means.
Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, you can choose not to use our Website. By accessing or using our Website, you agree to this Policy. This Policy may change from time to time. Your continued use of the Website after we make changes is deemed to be acceptance of those changes, so please check this Policy periodically for updates.
Information We Collect About You and How We Collect It
We may collect several types of information from and about users of our Website, including information by which you may be personally identified, such as your name, employer, postal address, email address, telephone number and mobile number. All of this information is cumulatively referred to in this Policy as "Personal Information."
The information we collect on or through our Website may include information that you provide directly by completing web forms to request or order information, catalogs, products or services from us, or by reporting a problem with our Website. We will also retain records and copies of your correspondence (including email addresses), if you use the Website to contact us.
As you navigate through and interact with our Website, we may automatically collect certain traffic data and usage information to help us manage our content and improve your use of the Website. This may include information about your equipment, your IP address, and your browsing actions and patterns when you visit our Website, including the referring and exit pages. The technologies that we use for this automatic data collection may include cookies that are stored on your computer, small embedded electronic files known as web beacons (also referred to as clear gifs, pixel tags and single-pixel gifs) and other types of embedded code on the Website that permit us to count users and obtain other related Website statistics (for example, recording the popularity of certain Website content and verifying system and server integrity).
How We Use Your Information
We use information that we collect about you or that you provide to us, including any Personal Information, to present our Website and its contents to you, to provide you with information, products or services that you request or order from us, and to fulfill any other purpose for which you provide the information. We may also use your Personal Information to notify you about changes to our Website or any products or services we offer or provide through it and to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for ordering, billing and collection. We may also use the information that you provide in any other way that we describe when you provide the information and for any other purpose with your consent.
Use of Personal Information for Marketing Purposes
We may use your Personal Information to provide you with promotional information about our own products and services. Please see the section below titled "Choices About How We Use and Disclose Your Information" for information on how to opt out of marketing or promotional e-mails you may receive from us about our own products and services. Currently, we do not provide any of your Personal Information to third parties to use for advertising, marketing or tracking purposes.
Disclosure of Your Information
We may also disclose your Personal Information for any purpose disclosed when the information is provided and for any other purpose with your consent.
We may convert or combine some Personal Information of users into de-identified or aggregated data that does not disclose any of the Personal Information of any individual user. We may use and disclose any such de-identified or aggregated data without restriction.
Some of the information that we collect from cookies, web beacons or other embedded code relates to your personal use of the Website and allows us to store information about your preferences, speed up your searches and recognize you when you return to our Website. Other information that we collect from cookies, web beacons or other embedded code is not tied to your Personal Information and enables us to estimate our audience size and usage patterns. This traffic data (not including your Personal Information) may be shared with third parties without restriction.
We may disclose Personal Information to our subsidiaries and affiliates and to any contractors, service providers and other third parties who need to know such information to provide services that we request to support our permitted uses of Personal Information (e.g., Google Analytics). We may disclose such Personal Information to a buyer or other successor to our business in the event of a sale of equity or assets, reorganization, merger or a similar corporate transaction and any due diligence review with respect to any such proposed transaction.
We may also disclose your Personal Information to comply with any court order, law or legal process, including to meet national security and law enforcement requirements and to respond to any government or regulatory request or audit and to enforce or apply our Terms of Use, including for billing and collection purposes, or if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
Tracking
Tracking involves the use of cookies, web beacons, or other embedded code or tracking technologies to collect, analyze and store information on a user's behavior over time on multiple sites, including information on the sites visited, products viewed, products purchased and other online interactions. Tracking information can be used to enable companies to make interest-based (behavioral) advertising available to users on multiple sites that they visit.
Analytics providers are third-party companies that collect information when you use our Website. These companies use cookies, web beacons, software development kits (SDKs), and similar technologies to help us collect and analyze crash reports, keep track of what content or ads you view, how long you spend on different pages, how you arrived on a particular page and how you respond to the ads we show you. The analytics providers with whom we work may include Google Analytics. Google Analytics gives users choices about the use of your information for such purposes, or permit you to opt out of the use of your information for such purposes by taking certain steps such as downloading a browser add-on. To learn more about such choices that may be available to you, we encourage you to contact the responsible provider directly.
Other than for these analytics purposes, we do not currently collect Personal Information about your on-line activities over time or across third party sites for tracking purposes. We do not currently allow third parties to collect Personal Information on the Website that could be used by them to analyze and store information about your online activities over time and across third-party sites for tracking purposes. As such, the Website is not currently configured to respond to any "DO NOT TRACK" signals that your browser may send.
Choices About How We Use and Disclose Your Information
You have certain choices regarding the Personal Information you provide to us. You can set your browser to refuse all or some browser cookies. If you disable or refuse cookies, some parts of the Website may then be inaccessible or not function properly.
If you do not wish to have your Personal Information used by us to promote our own products or services, you can opt out by sending us an email stating your request to info@charlesproducts.com. If we have sent you a promotional email, you may opt out of future email distributions by clicking the "UNSUBSCRIBE" link contained in the email message and following the prompts that appear to adjust your email preferences. This opt-out does not apply to transactional or informational emails (e.g., our communication in response to your request for information, products or services from us) nor to disclosure to a third party that is acting on our behalf and under our instructions in support of our permitted uses of your Personal Information.
Users Outside of the United States
Our Website is hosted in the United States, our products and services are provided from the United States, and our Website is targeted to our customers who are located in the United States. It is possible that certain information will be stored on servers in multiple other countries on the "cloud" or other similar distributed hosting platforms. If you are a user accessing our Website or services from the European Union, Asia or any other region with laws governing personal data collection, use and disclosure that differ from United States laws, please note that you are transferring your Personal Information outside your home jurisdiction, and that by providing your Personal Information to us, you are consenting to the transfer of your Personal Information to the United States and other jurisdictions as indicated above, and to our use and disclosure of your Personal Information in accordance with this Policy.
Your California Privacy Rights
If you are a California resident, you may obtain certain information regarding our disclosure of your Personal Information to third parties for their direct marketing purposes. To make such a request, please send an email to info@charlesproducts.com. Please note, however, that we do not currently disclose any of your Personal Information to third parties for their direct marketing purposes.
Accessing and Correcting Your Information
You may send us an email at info@charlesproducts.com to request access to any Personal Information that you have provided to us, or to correct or delete that Personal Information. We will evaluate such requests on a case-by-case basis. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
Children Under the Age of 13
Our Website is not intended for children under 13 years of age, and no one under age 13 may provide any information to this Website. We do not knowingly collect personal information from children under age 13. If you are under 13 years of age, do not use or provide any information on this Website, use any of the interactive or public comment features of this Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or username you may use. If we learn we have collected or received personal information from a child under 13 years of age without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under age 13, please contact us at info@charlesproducts.com.
Data Security
We have implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration and disclosure.
Unfortunately, the transmission of information over the Internet is not completely secure. Although we have implemented security measures that we think are adequate, we cannot guarantee the security of your Personal Information transmitted to our Website. Any transmission of Personal Information is at your own risk. We are not responsible for the circumvention of any privacy settings or security measures contained on the Website.
Changes to Our Privacy Policy
We post any changes we make to our Policy on this page. If we make material changes to how we treat our users' Personal Information, we will notify you through a notice on the Website home page. The date the Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date, active and deliverable email address for you, and for periodically visiting our Website and this Policy to check for any changes.
Contact Information
To ask questions or comment about this Privacy Policy and our privacy practices, contact us at:
Charles Products, Inc.
12290 Wilkins Ave.
Rockville, MD 20852
Email: info@charlesproducts.com
Telephone: 800.242.7537